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If you are not using Microsoft DNS and are using a different DNS service such as Infoblox or any other, please get in touch with us for further guidance and assistance regarding the setup of CNAME records and DNS configurations specific to your DNS service provider. We will provide you with tailored instructions and support to ensure proper integration with GYTPOL.

Ports

From

To

Port number

Purpose

All devices and OS

GYTPOL App Server

9093

HTTPS

9090 (Windows7 only)

HTTP

(Data is compressed and encrypted)

All Computers

(In case GYTPOL cloud service connection is desired for external devices and Remote Employees)

GYTPOL Cloud Service

EMEA & Asia:

https://<customer-tenant>.execute-api.eu-central-1.amazonaws.com/prod

https://gytpol-re-<customer-tenant>-tasks.s3. eu-central-1.amazonaws.com

443

HTTPS

Americas:

https://<customer-tenant>.execute-api.us-east-2.amazonaws.com/prod

https://gytpol-re-<customer-tenant>-tasks.s3. us-east-2.amazonaws.com

Specific customer tenant URL that requires whitelisting is specified in the appsettings.json file, which will be provided after the client is generated.

GYTPOL App Server

GYTPOL DB server

(Required for deployments over 3,000 devices)

1433, 1434

SQL queries

GYTPOL App Server

DC’s

389, 9389, 636, 135, 138-139, 445, 464, 53, 3268, 3269 +

Dynamic ports (49152-65535)

GP PS queries +

GP modeling queries

GYTPOL App Server

GYTPOL Cloud Service

EMEA & Asia:

https://<customer-tenant>.execute-api.eu-central-1.amazonaws.com/prod

https://gytpol-re-<customer-tenant>-tasks.s3. eu-central-1.amazonaws.com

443

HTTPS

(In case GYTPOL cloud service connection is desired for external devices and Remote Employees)

Americas:

https://<customer-tenant>.execute-api.us-east-2.amazonaws.com/prod

https://gytpol-re-<customer-tenant>-tasks.s3. us-east-2.amazonaws.com

Specific customer tenant URL that requires whitelisting is specified in the appsettings.json file, which will be provided after the client is generated.

IT Admin Computers

GYTPOL App Server

3389

9093

RDP

UI – HTTPS

Local Ports on GYTPOL server should be free and not used.

5000, 8080, 8082, 8083, 9090, 9093, 9370

Ports needed for GYTPOL to run properly.

Antivirus

Exclude the following directory for GYTPOL App server only:

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How to Check if IPv6 is disabled (Optional)

To check if IPv6 is disabled on the GYTPOL server, you can follow these steps:

...

  • In the "Enter the object names to select" field, type "gytpoSvcgytpolSvc."

  • Click on "Check Names" and wait for the name to be validated. It should appear with an underline and with the domain name.

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Once the name is validated, click "OK" to confirm and add the "gytpoSvcgytpolSvc" user to the Administrators group.

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You can validate the setting by running the following PowerShell command as an administrator on the GYTPOL server:

Get-ItemProperty -Path "HKLM:\SYSTEM\CurrentControlSet\Control\Lsa" -Name disabledomaincreds -ErrorAction Stop | Select-Object -ExpandProperty disabledomaincreds

The expected output should be "0," indicating that the "Network access: Do not allow storage of passwords and credentials for network authentication" policy is not enforced or is disabled on the GYTPOL server.

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  • The results may include:

    • Red X sign (error): Indicates an error that needs to be fixed before installation. Hover over the question mark (?) for details on what needs to be done.

    • Yellow Exclamation mark (warning): Indicates a non-critical issue that can be addressed, but it's not required for installation.

    • Defender icon: Indicates that the check has passed.

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